Contact Us

We're here to help you succeed

Get in touch with our team for support, demos, or any questions about ClassPlaza. We're committed to your success.

Choose how you'd like to connect

Multiple ways to get the help you need, when you need it.

Email Support

Get help via email with 24-hour response time

support@classplaza.com

24/7

Phone Support

Speak directly with our support team

+1 (555) 123-4567

Mon-Fri, 9AM-6PM PST

Live Chat

Instant help with our chat support

Available in-app

24/7

Schedule Demo

Book a personalized demo with our team

30-minute session

Flexible scheduling

Send us a message

Fill out the form below and we'll get back to you within 24 hours.

We'll respond within 24 hours. For urgent issues, call us at +1 (555) 123-4567.
Help Center

Find answers quickly

Browse our help center for instant answers to common questions.

Getting Started

New to ClassPlaza? Start here.

Quick Start Guide
Setting Up Your School
Inviting Teachers and Parents
Basic Features Overview

Account & Billing

Manage your subscription and billing.

Upgrading Your Plan
Billing Questions
Cancellation Process
Payment Methods

Technical Support

Troubleshooting and technical issues.

Login Issues
Mobile App Problems
Integration Setup
Data Export

Features & Training

Learn how to use ClassPlaza effectively.

Advanced Features
Teacher Training
Parent Onboarding
Best Practices
Meet Our Team

Your dedicated support team

Meet the experts who are here to help you succeed with ClassPlaza.

SC

Sarah Chen

Customer Success Manager

sarah@classplaza.com

Specialties:

OnboardingTrainingAccount Management
MR

Michael Rodriguez

Technical Support Lead

michael@classplaza.com

Specialties:

IntegrationsAPI SupportTechnical Issues
EJ

Emily Johnson

Education Specialist

emily@classplaza.com

Specialties:

PedagogyBest PracticesFeature Training
FAQ

Frequently asked questions

Quick answers to common questions about support and contact.

How quickly do you respond to support requests?

We respond to all support requests within 24 hours. Priority support customers (Professional and Enterprise plans) receive responses within 4 hours during business hours.

Do you offer training for teachers and administrators?

Yes! We provide comprehensive onboarding resources, live webinars, and personalized training sessions. Professional and Enterprise plans include dedicated training sessions.

Can I schedule a demo to see ClassPlaza in action?

Absolutely! You can schedule a 30-minute personalized demo with our team. We'll show you the features most relevant to your school's needs.

What if I need help with integrations?

Our technical team provides full support for all integrations. We can help with Google Workspace, Microsoft 365, SIS systems, and custom API integrations.

Do you offer phone support?

Yes! Professional and Enterprise customers have access to phone support during business hours. Starter plan customers can upgrade to access phone support.

Is there a community where I can connect with other users?

Yes! We have an active community forum where educators share tips, best practices, and success stories. It's a great place to learn from other ClassPlaza users.

Ready to get started?

Join thousands of educators who are transforming their school communication with ClassPlaza.

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