Help Center

How can we help you today?

Find answers, watch tutorials, and get the support you need to make the most of ClassPlaza.

Quick Actions

Get help faster with these popular resources

Watch Video Tutorials

Step-by-step video guides for all features

Download User Guides

Comprehensive PDF guides for teachers and parents

Join Community Forum

Connect with other educators and get help

Contact Support

Get direct help from our support team

Browse by Category

Find help organized by topic

All Articles

45 articles

Getting Started

12 articles

Features

15 articles

Troubleshooting

8 articles

Billing & Plans

5 articles

Security & Privacy

5 articles

Help Articles

6 articles found

getting-started
Beginner8 min read

Getting Started with ClassPlaza: Complete Setup Guide

Learn how to set up your ClassPlaza account, invite teachers and parents, and configure your school settings.

95% helpful
2,840 views
Updated 2024-01-15
features
Intermediate6 min read

How to Use AI Translation Features

Master the AI translation feature to communicate with families in 100+ languages automatically.

89% helpful
1,920 views
Updated 2024-01-12
features
Beginner5 min read

Setting Up Parent-Teacher Conferences

Step-by-step guide to scheduling and managing parent-teacher conferences with ClassPlaza.

92% helpful
1,650 views
Updated 2024-01-10
troubleshooting
Beginner3 min read

Troubleshooting Login Issues

Common login problems and how to resolve them quickly.

87% helpful
1,200 views
Updated 2024-01-08
billing
Beginner7 min read

Understanding Your Billing and Subscription

Everything you need to know about billing, plan changes, and payment methods.

94% helpful
980 views
Updated 2024-01-05
security
Advanced10 min read

Security Best Practices for Schools

Learn how to keep your school's data secure and maintain privacy compliance.

96% helpful
1,450 views
Updated 2024-01-03

Still need help?

Our support team is here to help you succeed

Live Chat

Get instant help with our chat support

24/7

Usually within 5 minutes

Email Support

Send us a detailed message and we'll respond

24/7

Within 24 hours

Phone Support

Speak directly with our support team

Mon-Fri, 9AM-6PM PST

Immediate

Video Call

Schedule a screen sharing session

By appointment

Same day booking

Frequently Asked Questions

Quick answers to common questions

Can't find what you're looking for?

Our support team is ready to help you with any questions or issues you might have.